Legal Mentions 

1. Éditeur du site

Le présent site internet, accessible à l’adresse , est édité par :

• Nom commercial : Dermie

• Raison sociale : MS Consulting

2. Directeur de la publication

Le directeur de la publication du site est :S. Joudi

3. Hébergement du site

Le site est hébergé par :

Shopify Inc.

• Adresse : 151 O’Connor Street, Ground Floor, Ottawa, Ontario K2P 2L8, Canada

• Site internet : https://www.shopify.com/

Verify the current hosting provider details and applicable address before publication.

4. Propriété intellectuelle

L’ensemble des éléments présents sur ce site, notamment les textes, images, photographies, logos, graphismes, vidéos, éléments visuels, marques et contenus, est protégé par les dispositions applicables en matière de propriété intellectuelle.

Sauf autorisation préalable écrite, toute reproduction, représentation, modification, publication, transmission ou exploitation, totale ou partielle, de ces éléments est interdite lorsqu’elle porte atteinte aux droits de leurs titulaires.

Toute utilisation non autorisée pourra faire l’objet de poursuites conformément à la législation applicable.

5. Responsabilité

L’éditeur s’efforce de fournir sur ce site des informations exactes et régulièrement mises à jour. Toutefois, il ne saurait garantir l’exactitude, l’exhaustivité ou l’actualité de l’ensemble des informations publiées.

L’utilisateur reconnaît utiliser le site sous sa propre responsabilité, dans les limites autorisées par la législation applicable.

Les informations relatives aux produits de skincare et aux technologies esthétiques présentées sur ce site sont fournies à titre informatif. Elles ne remplacent pas un avis médical ou dermatologique personnalisé.

6. Données personnelles

Les données personnelles collectées dans le cadre de l’utilisation du site, de la création d’un compte, des commandes ou des demandes de contact sont traitées conformément à la réglementation applicable en matière de protection des données personnelles, notamment le Règlement général sur la protection des données (RGPD), lorsqu’il s’applique.

Pour plus d’informations sur les données collectées, les finalités des traitements, les destinataires, les durées de conservation et les droits des utilisateurs, veuillez consulter notre Politique de confidentialité 

7. Cookies

Le site peut utiliser des cookies et autres traceurs nécessaires à son fonctionnement, ainsi que, selon les outils activés, des traceurs de mesure d’audience, de personnalisation ou de publicité.

Lorsque la réglementation l’exige, le consentement préalable de l’utilisateur est recueilli avant le dépôt ou la lecture des traceurs concernés.

 

8. Droit applicable

Les présentes mentions légales sont soumises au droit applicable à l’éditeur et à son activité, sous réserve des dispositions impératives applicables aux consommateurs en France. 

 

Terms of sales & service 

 

ERMS AND CONDITIONS OF SALE

Last updated: 14 Oct 2026

1. Seller Information

These Terms and Conditions of Sale (“Terms”) govern purchases made through the website [Website URL], operated by: Dermie Hereinafter referred to as the “Seller.”

2. Scope and Acceptance of These Terms

These Terms govern the sale of products through the website to consumers purchasing for personal use.

By placing an order, the Customer acknowledges having had the opportunity to read these Terms before completing the purchase.

The Terms applicable to an order are those in force at the time the order is placed.

Nothing in these Terms excludes or limits any mandatory consumer rights applicable under French or European Union law.

3. Products

The website offers skincare products, beauty accessories and skincare technology devices, depending on the products available in the online store.

Each product is presented with a description of its principal characteristics, intended use and, where relevant, instructions and precautions.

Product photographs and illustrations are provided for illustrative purposes. Actual product appearance may vary slightly, provided that the product delivered conforms to its description and contractual characteristics.

Customers must read all product instructions, warnings and precautions before use.

Products must be used only for their intended purpose and in accordance with the manufacturer's instructions.

4. Prices

Prices are displayed in the currency of the selected country and include applicable taxes where required by law.

Delivery charges and any additional costs will be disclosed before the Customer confirms the order.

The Seller may change prices at any time. The price charged will be the price displayed when the order is placed, subject to applicable law.

If a manifest pricing error occurs, the Seller will contact the Customer to determine the appropriate next steps in accordance with applicable law.

5. Orders

To place an order, the Customer selects the desired products, reviews the shopping cart, provides the required delivery information and selects an available payment method.

Before confirming the order, the Customer must have the opportunity to review and correct any errors.

An order becomes binding in accordance with the applicable checkout and contract formation process, subject to payment confirmation and any necessary legal verification.

An order confirmation will be sent to the email address provided by the Customer.

The Seller may contact the Customer if clarification is required concerning an order.

6. Payment

Payment is due at the time of ordering unless otherwise stated.

Available payment methods are those displayed at checkout, which may include:

• Credit or debit cards

• PayPal

• Other payment methods offered on the website

Payments are processed through the payment service providers indicated during checkout.

Payment information is handled in accordance with the applicable security and privacy requirements of the relevant payment providers.

7. Delivery

Products will be delivered to the address provided by the Customer when placing the order.

• Delivery areas: [France / European Union / Other Countries]

• Estimated delivery times: [Delivery Times] 3-7 days 

• Shipping fees: [Shipping Charges] as showed after placing order

• Delivery estimates will be displayed before the order is confirmed.

The Seller will comply with applicable statutory delivery deadlines. Where no delivery date or period has been agreed, the applicable statutory deadline will apply.

If a delivery is delayed, lost or damaged, the Customer may contact customer service at [Customer Service Email].

Where required by law, the risk of loss or damage passes to the Customer only when the Customer, or a third party designated by the Customer other than the carrier, takes physical possession of the goods.

8. Right of Withdrawal

Under applicable French consumer law, consumers generally have 14 days from receipt of the goods to exercise their right of withdrawal for distance purchases, without giving a reason, subject to statutory exceptions.

To exercise this right, the Customer must notify the Seller of their decision through a clear statement sent to:

Email: srhjoudipro@gmail.com

After notifying the Seller, the Customer must return the goods within the statutory deadline and to the address shared by the seller. 

Unless otherwise agreed or required by law, the Customer is responsible for direct return shipping costs where this was disclosed before the purchase.

The Seller will reimburse the amounts due within the applicable statutory period. Where permitted by law, reimbursement may be withheld until the goods have been received or the Customer has provided evidence that the goods have been sent back.

Exceptions to the Right of Withdrawal

The right of withdrawal does not apply in certain circumstances specified by law.

For example, it may not apply to sealed goods that are unsuitable for return for health protection or hygiene reasons when they have been unsealed after delivery, provided that the statutory conditions are satisfied.

This exception does not automatically apply to every skincare product, cosmetic or beauty device. Its applicability depends on the nature of the product and the relevant legal requirements.

9. Returns and Refunds

Return requests should be sent to srhjoudipro@gmail.com, including the order number and the reason for the request.

Products must be returned to the address communicated by the Seller.

Any voluntary commercial return policy offered by the Seller is additional to, and does not reduce, the Customer's statutory rights.

Defective or non-conforming products will be handled in accordance with the applicable legal guarantees described below.

10. Legal Guarantees

Customers benefit from the mandatory legal guarantees applicable under French law, including:

• The legal guarantee of conformity, under Articles L. 217-3 et seq. of the French Consumer Code.

• The guarantee against hidden defects, under Articles 1641 et seq. of the French Civil Code.

These guarantees apply according to their statutory conditions, time limits and remedies.

To submit a claim, the Customer may contact customer Service Email shared above.

Any commercial warranty offered by the Seller or manufacturer is separate from and does not replace mandatory legal guarantees.

11. Product Use and Safety

Customers must use products in accordance with their intended purpose, instructions and safety warnings.

For skincare technology devices and beauty equipment, Customers must review the manufacturer's instructions, contraindications and safety precautions before use.

Results may vary depending on the product, how it is used and individual circumstances. Unless expressly stated otherwise, no specific result is guaranteed.

Information provided on the website is for general informational purposes and does not replace individual medical or dermatological advice.

12. Liability

The Seller is responsible for fulfilling its contractual obligations in accordance with applicable law.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.

Customers are responsible for providing accurate order information and using products in accordance with the applicable instructions.

13. Personal Data

Personal data collected in connection with orders and use of the website will be processed in accordance with applicable data protection legislation, including the GDPR where applicable.

Information about the purposes of processing, recipients, retention periods and Customer rights is available in the website's Privacy Policy:

14. Intellectual Property

The website's content, including text, photographs, illustrations, logos, graphics and other materials, is protected by applicable intellectual property laws.

Reproduction, distribution or other use without the necessary authorization is prohibited, subject to exceptions provided by law.

15. Complaints and Dispute Resolution

These Terms are governed by French law, subject to any mandatory consumer protection provisions applicable to consumers residing in other countries.

16. Amendments to These Terms

The Seller may update these Terms to reflect changes in its business or applicable legislation.

The version applicable to an order is the version in force when that order is placed, subject to mandatory legal requirements.